500 error when trying to access template
1 year 10 months ago - 1 year 10 months ago #351
by CCANSW
500 error when trying to access template was created by CCANSW
We made some progress to the point that at one stage the front end displayed the selected template.
However, once we changed to another imported template the front end went blank.
Now when trying to access the template on the administration side we get a 500 error. Tracking that down gave us
The file "/var/www/html/joomla/templates/kiolezo/templateDetails.xml" does exist.
Essentially, we cannot access the Kiolezo template from Extensions > Templates > Kiolezo - Default and the front end displays blank.
Thanks
However, once we changed to another imported template the front end went blank.
Now when trying to access the template on the administration side we get a 500 error. Tracking that down gave us
Warning
Failed loading XML file.
/var/www/html/joomla/templates/kiolezo/templateDetails.xml
xmlParseEntityRef: no name
The file "/var/www/html/joomla/templates/kiolezo/templateDetails.xml" does exist.
Essentially, we cannot access the Kiolezo template from Extensions > Templates > Kiolezo - Default and the front end displays blank.
Thanks
Last edit: 1 year 10 months ago by CCANSW.
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1 year 10 months ago #352
by Gregorio
Replied by Gregorio on topic 500 error when trying to access template
Hello,
seems that you system has some issues to properly parse the manifest file of the template. I do't know why, and I can't check because you work in local environment.
The template manifest file is chanceda and rewritten, depending the layout you create and you use, to write into it all the module positions you made in your layout.
You can try to reinstall the template only (is available here, of course for free) or you can try to send me a dump of your manifest file (xml in zip archive) so I can try to check.
Kind regards,
Greg
seems that you system has some issues to properly parse the manifest file of the template. I do't know why, and I can't check because you work in local environment.
The template manifest file is chanceda and rewritten, depending the layout you create and you use, to write into it all the module positions you made in your layout.
You can try to reinstall the template only (is available here, of course for free) or you can try to send me a dump of your manifest file (xml in zip archive) so I can try to check.
Kind regards,
Greg
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1 year 10 months ago #353
by Gregorio
Replied by Gregorio on topic 500 error when trying to access template
Another thing to check: please, check if in your xml file threre are some "&" characters, then let me know if and where. Thanks
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